REQUESTS, COMPLAINTS, CLAIMS AND SUGGESTIONS
It is very important for us to count on you. In order to improve our services, you can register your requests, complaints, claims and/or suggestions on our website.
PETITION OR RIGHT OF PETITION
It is the right of any person to request or claim before ASIK for reasons of general interest or particular interest, to submit respectful requests for information and/or consultation and to obtain prompt resolution thereof.
Dissatisfaction with the service Complaint Dissatisfaction for the provision of a deficient service, delay, inattention or deficiency in the services provided by ASIK.
If you are making a claim, please download this document, fill it out and send it to us using the form below.
Recommendation or proposal for the improvement of ASIK's services, functions, goals and objectives.
ASIK has established as part of its management system according to ISO/IEC 17020:2012 15-OIN-022 a procedure for filing complaints and appeals, which is described in the following link:
Check the status of your complaint through the hotline: 6053112430.
Petitions, Complaints, Claims and Suggestions Form
Diligencie el siguiente formulario: